다이아몬드 호텔 필리핀 - 마닐라

The dinner buffet is amazing!

the dirty area arround the hotel and that so many people accost me when I was walking through the streets. I recommend to stay in the hotel and not to go out.

We arrived late at night and the staff was great. The hotel lives up to 5 star standard. I think the rate is cheap for the standard.

I cannot find anything to dislike.

Fancy and luxuriouse , nice break fast and lunch puffet.

The location, the hall, the restaurant and coffee shop...

The rooms and bathrooms are really old and do not correspond to the standard of this 5* category

I loved the lobby including the dining area.

The exterior windows are dirty

Everything! Especially the view in our room.. Superb! Soooo relaxing! Diamond hotel is the best! Thank u Booked.net! We had so much fun! We really enjoyed our stay! :))

Reasonable Price

Restuarants foods are not the best.

On my previous stay I had some complaints about the upgrade I took. Hotel wrote me an email it was in hands of the manager and upon my new check in the manager received me, apollogised for the misunderstanding on the previous stay and offered me on my new stay a free room upgrade and free airport transfer at check out. Excellent solution and my compliments for this !! Very much appreciated.

I think, I don't need to wear my shoes to eat my breakfast while other guess wear their short n dirty shoes! Your dress code to eat breakfast is ridiculous.

very good in term of location, services are very good especially diamond club 25 and 26floor

The smile. And hospitality of the hotel staff , the tv channels were very sensible and last but not least the treatment of all staff was thankful

The food verity need to be more comprehensive search for other countries food

I booked room price including local taxes. On check in they offered my club upgrade. All the extra's I did not get and on check in not onl;y the rate was charges but also the taxes...came out to be quite high. When I complained about it they calculated again and again and then told me it was because of the exchange rate it became that high. In fact a totall disappoinment to go to this hotel and think you buy something extra. Regretfully I cannot cancel my next booking with them otherwise I would change my hotel as to my understanding they did not give any attention to my complain. I can write much more about it, regretfully no space enough. Booked.net and the hotel can try to make it up with my next stay from Oct.19 To oct.21

The fact that they charged 19000 pesos for a room for one night that cost 11000 pesos and justified it by saying it was a cover charge just in case there was any damage etc to the room. I would not stay here again, the hotel was dishonest in not revealing this policy to customers. They say my money will be refunded but I am still waiting. Do not stay here.

The infrastructure is good.

1. I did not like the atmosphere (did not feel welcome) 2. Food and beverages are highly overpriced 3. In room internet is expensive (approx. USD 20 per day) and of very bad quality (limited bandwidth and heavily filtered services). On the other hand the WiFi in the public area (which is for free) has higher speed and all content was accessible. So if you stay in a room with access to the public WiFi DO NOT buy the in room internet.

Everething perfect. Nothing else to say

For the price, I would of liked to have free wifi in the rooms instead of going back down in the lobby.